Delivery

UPDATE 24TH APRIL 2020

We are currently experiencing high demand for our online service. As a result, processing of orders is taking longer than usual. 

 

Our current delivery lead times are available below.

Please do not call our Customer Services team and ask for an expedited service at this is something we are not able to provide at this moment in time. 

 

Our team are working extremely hard to process orders and replenish stock as fast as possible for all our customers whilst working within the guidelines of social distancing.

 

We thank all our customers for their patience and understanding.

WHOLESALE SWEETS FROM THE UK SWEETS

We supply and wholesale some of the very best traditional, handmade fudge and boiled sweets available in the UK, as well as offering a wide range of other confectionery items. 

We deliver our wholesale sweets straight to your door! Giving you more time to concentrate on your business and selling to your customers - not visiting your supplier!

We sell everything you need for you to run a successful confectionery business - if you can't find what you are looking for, tell us and we will try to source or manufacture for you.

All orders are invoiced on a pro-forma basis. This means that we cannot dispatch until a cleared payment has been received. Please bear this in mind when ordering for same day dispatch.

 

OUR CARRIER

UK Sweets pride ourselves on three values... price, quality and service. Our delivery policy and charges are no exception.

For the majority of our orders we use DPD as they are the most innovative parcel carrier around. Thanks to thier industry-leading Predict service, we will provide you with with a one hour delivery window, notified by SMS and email, so you don't have to wait in all day.

 

DELIVERY CHARGES:

We offer a wide range of delivery options to suit your needs. Please see table below for delivery charges. International delivery charges vary and you can check these in your basket before completing your order.

Order Value Standard Express Saturday AM International
£1 - £99.99 £14.99 £19.99 £39.99 Calculated at checkout
£100 - £199.99 £9.99 £16.99 £39.99 Calculated at checkout
£200 + FREE £9.99 £39.99 Calculated at checkout

 

DELIVERY LEAD TIMES:

We will endevour to get our order out to you as soon as possible, however you can select from our premium options displayed below;

Order Day Standard Express Saturday AM International
Mon before 12PM On Thu On Tue On Sat by 12PM From 4 working days
Mon after 12PM On Fri On Wed On Sat by 12PM From 4 working days
Tue before 12PM On Fri On Wed On Sat by 12PM From 4 working days
Tue after 12PM On Mon On Thu On Sat by 12PM From 4 working days
Wed before 12PM On Mon On Thu On Sat by 12PM From 4 working days
Wed after 12PM On Tue On Fri Following Sat by 12PM From 4 working days
Thu before 12PM On Tue On Fri Following Sat by 12PM From 4 working days
Thu after 12PM On Wed On Mon Following Sat by 12PM From 4 working days
Fri before 12PM On Wed On Mon Following Sat by 12PM From 4 working days
Fri after 12PM On Thu On Tue Following Sat by 12PM From 4 working days
Sat before 12PM On Thu On Tue Following Sat by 12PM From 4 working days
Sat after 12PM On Thu On Tue Following Sat by 12PM From 4 working days
Sun before 12PM On Thu On Tue On Sat by12PM From 4 working days
Sun after 12PM On Thu On Tue On Sat by 12PM From 4 working days

 

UK MAINLAND ENGLAND / WALES / SCOTLAND (Excl. HIGHLANDS) DELIVERY

1) Free standard delivery on all UK mainland orders over £200 (ex. VAT).

2) In general orders under £500 (ex. VAT) are delivered by courier.

3) In general orders over £500 (ex. VAT) may be delivered by pallet.

Please note: empty pallets will only be collected at the discretion of the local pallet depot with prior notice.

 

SCOTTISH HIGHLANDS / NORTHERN IRELAND / ISLE OF MAN / ISLE OF SCILLY DELIVERY

1) Free standard delivery on all orders over £500 (ex. VAT). For orders under £100 (ex. VAT) a delivery charge of £24.99 (ex. VAT) will be applied. For orders under £100 - £499.99 (ex. VAT) a delivery charge of £14.99 (ex. VAT) will be applied.

2) In general orders under £500 (ex. VAT) will be sent by courier

3) In general orders over £500 (ex. VAT) will be sent via pallet (2-5 day service)

 

REPUBLIC OF IRELAND / CHANNEL ISLANDS DELIVERY

1) Free standard delivery on all orders over £1000 (ex. VAT). For orders under £100 (ex. VAT) a delivery charge of £34.99 (ex. VAT) will be applied. For orders under £100 - £499.99 (ex. VAT) a delivery charge of £24.99 (ex. VAT) will be applied. For orders under £500 - £999.99 (ex. VAT) a delivery charge of £12.99 (ex. VAT) will be applied

2) In general orders under £500 (ex. VAT) will be sent by courier

3) In general orders over £500 (ex. VAT) will be sent via pallet (2-5 day service)

 

INTERNATIONAL DELIVERY

UK Sweets specialises in export to central Europe. In order for us to service your requirements in the most competitive manner, please contact our us at support@uksweets.com

1) For export orders, place your orders online and pay for your goods. Then simply arrange collection from our warehouse or we can arrange a delivery point of arrival.

2) Charges are calculated at the time of order. Please enquire on costing to your country.

3) We currently deliver to ROI, Belgium, France, Germany, Italy, Netherlands, Luxembourg, Portugal and Spain - For any other destination you will need to arrange you own UK shipper

 

DELIVERY SUMMARY

UK Mainland England, Wales, Southern Scotland - FREE DELIVERY! On orders over £200 (ex. VAT)

Scottish Highlands, Northern Ireland, Isle of Man, Isle of Scilly - FREE DELIVERY! On orders over £500 (ex. VAT)

Republic of Ireland, Channel Islands - FREE DELIVERY! On orders over £1000 (ex. VAT)

 

Can't find delivery information for your location??? Then look no further. We have an Estimated Delivery & Tax calculator. Simply go to your shopping cart once you have placed your order and type in your location to get a delivery quote.

 

If you have any questions then please email us