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CONTACT US

Got a question or enquiry? We're here to help.

Reach out to our friendly team, and if we aren't immediately available, we will respond as soon as possible.

For all enquiries:

Phone: 0330 2020902 Mon-Fri 8:00am - 6:00pm , Saturday 09:00am - 12:00pm

Email: [email protected]

FREQUENTLY ASKED QUESTIONS

Who are Wholesale Sweets?

Here at Wholesale Sweets, we're obsessed with all kinds of confectionery! Our ties with Hancocks, the UK's largest confectionery wholesaler, bring a huge amount of experience and know-how in the world of wholesale sweets. We use that experience to bring the best wholesale experience right to your door. We've got tonnes of choices spanning not only sweets and chocolates but snacks, American candy and drinks, too. We even have a host of storage and packaging lines to keep your candy looking sweet! So, whether you are planning for a function or stocking up at home, our site is stacked with sweets and confectionery that give you more for less. We utilise our contacts in the wholesale candy game to bring the best choice and value to real sweet lovers. For more information on what we do, head to our About Us page.

Do I need to be a business to shop online with you?

You do not need to be a business to shop with Wholesale Sweets. If you are organising something like a wedding or a fund-raising event, or just want to buy in bulk to enjoy great value, then Wholesale Sweets is the place for you. It's our mission to spread the joy of sweets everywhere, and we're excited to help whoever we can!

Do I need to register to shop with you?

You do not need to register to shop with us online, you can check out as a guest! Creating an online account allows us to securely store some of your information, though, so it is easier next time you shop.

Is there a minimum spend on orders?

There is no minimum spend with Wholesale Sweets! You can order as much or as little as you need, with a selection of delivery options - FREE delivery is available on orders over 60.

Do your prices include VAT?

Throughout our site, we show prices that include VAT. When viewing your trolley, you'll be able to see a breakdown of how much of your order is VAT alongside the total order price.

Do you sell overseas?

Unfortunately at Wholesale Sweets, we cannot facilitate international orders. However, if you are looking to place a large order from outside the UK, our parent company Hancocks is the UK’s largest confectionery wholesaler and may be able to help. Orders must be over £1000 (ex VAT) and you will need to arrange your own shipping arrangements.

How long will my order take to be delivered?

Just before you place your order, you'll be able to pick a delivery option. Each of these comes with an accurate delivery date, so you know when to expect your goodies! Orders under 500 are usually delivered by DPD and they will provide you with a 1-hour delivery slot on the day of delivery. Don't worry, you can easily change the slot if it isn't convenient. Orders over 500 will generally arrive via a pallet, and you'll also be given a delivery window. Regardless of how big your order is, how long it takes exactly will depend on what type of delivery you choose.